Complaining about agencies or services found on the Local Offer: complaints about agencies and services found on the Local Offer will need to be made to directly to them (for example about a particular group run by a charity).  Each organisation must have a complaints policy/procedures available for you on request.  You should not be treated unfavourably if you make a complaint.  

 

Complaining about a health service:  this site contains details of how to complain about a range of different health care services in Barnet

 

Complaining about an adult social care service: this site gives details of how to complain about adult social care services in Barnet

 

Complaining about a children's social care service: this site gives details of how to complain about children's social care services in Barnet

 

Complaining about a school: this site gives details of how to complain about a Barnet school

 

Complaining about a service provided by the Education and Skills department from Barnet with Cambridge Education: this site gives details of how to complain about one of the services listed within the Education and Skills department.  All the teams within the SEND and Inclusion service are set out here; this may be a useful point of reference.

 

Complaining about any other London Borough of Barnet service:  this site gives details of how to complain about any other service provided by London Borough of Barnet